Showing posts with label cat food recall. Show all posts
Showing posts with label cat food recall. Show all posts

Friday, January 29, 2021

The Recall System Is Putting You At Risk

The Recall System Is Putting You At Risk

by Life's Abundance 

Blog entry from 1/28/2021


Behind the scenes here at Life’s Abundance, when the alert of a recent pet food brand’s recall due to deadly levels of aflatoxin first hit our inbox, there was a sense of urgency to spread the news. At that point, the death of 28 dogs was being reported by the FDA and the media hadn’t picked it up yet.  A meal time had already passed since the notice was posted, and another one was approaching. Unsuspecting pet parents not fortunate enough to sign up to have these alerts delivered to their inbox were about to dip into potentially contaminated bags to feed their beloved dogs.

Eventually, the news media began broadcasting the story. Sadly, dozens more dogs being fed the recalled food died. As of this writing, the investigation is still ongoing with over 110 deaths reported.

Now, a few short weeks later, another pet food brand issued a recall in an overseas market due to excess levels of Vitamin D. The steps being taken in both cases bring the inherent problems of the recall system into relief. They also illustrate the unmatched value built into the Life’s Abundance way of doing business.


The Media Fallacy

Relying on the media for recall information is inherently problematic. Unless the problem is big enough to have harmed a large number of people or pets, most consumers will never hear about a recall. Of the dozens of recalls and product withdrawals in the U.S. each year, how many do you remember hearing about? The ones that make the headlines tend to have caused widespread illness, whether in people or pets. Even then, you need to be at the right place at the right time to catch the information.

The Full Time Approach

A brand with a problematic product surely is aware of the issue. The question is whether they have a system in place to communicate it out to customers. If they do have a system in place, chances are they don’t know who you are - your purchase was likely made through a retailer so they have no way to contact you. Taking the step of signing up for news alerts for each brand you have in your home might catch recall news and deliver it to you. Is that a practical approach? With dozens of brands represented in your pantry, refrigerator and bathroom, probably not. Is it a surefire way to hear about a recall? Odds are slim unless the brand has a system in place to push out an alert to subscribers, and has committed to do so. Keeping tabs on the brands you buy could amount to a full time job.

The Point of Sale

A flyer posted on the bulletin board at retail locations is sure to reach a lot of people.  But is it reaching the right people? If you buy your supplements from a specialty store, or your dog food from a pet supply store, it’s unlikely you will return to that shop until you’ve used up the product that may be the subject of the recall notice. And now, at a time when grocery delivery services are being used, visits by consumers are a fraction of what they were - meaning they’ll never see that sign on the register or bulletin board.

Trust The Brand You Choose

At Life’s Abundance we love pragmatic innovation, and the troubled recall system outlined above got our attention decades ago. There has to be a better way, we thought. That’s when we committed to a quick notification system. To explain, because of our direct relationship with consumers, combined with our controlled manufacturing, we know which consumer received which product, down to the lot number. In the event there is ever an issue with a product, our proactive communications system allows us to reach 6,000 people by phone in just one hour ensuring that we can contact all affected customers quickly. We can also reach them by email and through the mail.

As consumers, parents and pet parents ourselves, we understand that deciding to buy a product can feel like a leap of faith. With Life’s Abundance, that leap is backed by our commitment to provide you with safe, high-quality products and, importantly, a system to follow through on that commitment. When it comes to the safety of the ones we love, peace of mind is certainly a measure of a product’s value. Combine that with thoughtful formulation, exceptional quality and rigorous safety measures, and you’ve got a win on your hands.


Life's Abundance pet food article about recalls



Wednesday, January 13, 2021

Midwestern Pet Foods Voluntarily Expands Recall

 Original FDA link, click here

 Midwestern Pet Foods Voluntarily Expands Recall of Pet Food for Aflatoxin Health Risk

Summary

Company Announcement Date:
FDA Publish Date:
Product Type:
Animal & Veterinary
Food & Beverages
Pet Food
Reason for Announcement:
Aflatoxin Levels Exceed Acceptable Levels
Company Name:
Midwestern Pet Foods Inc.
Brand Name:
Sportmix, Nunn Better, ProPac, and Others
Product Description:
Dog and Cat Pet Food

Company Announcement

Midwestern Pet Foods, Inc., of Evansville, IN is expanding its December 30, 2020 voluntary recall of certain dog and cat food products produced in our Chickasha Operations Facility to include all dog and cat pet food products made with corn products because those products may contain aflatoxin levels which exceed acceptable limits. Products were distributed nationally to online distributors and retail stores nationwide. Midwestern Pet Foods is expanding its voluntary recall out of an abundance of caution to help protect the health and safety of pets. The products recalled cover all that expire on or before July 9, 2022, depicted as “07/09/22” in the date code on the product, as discussed below. Products with expiration dates after 07/09/22 are not included in the recall.

Aflatoxin is a toxin produced by the mold Aspergillus flavus, which can grow on corn and other grains used as ingredients in pet food. At high levels, aflatoxin can cause illness and death in pets.

There have been reports of illnesses and deaths in dogs associated with certain lots of products. No human illnesses have been reported. Out of an abundance of caution, we have expanded this recall to cover all corn products containing pet foods with expiration dates prior to 07/09/22.

If your pet shows signs of aflatoxin poisoning including sluggishness, loss of appetite, vomiting jaundice (yellowish tint to the eyes, gums, or skin due to liver damage), and/or diarrhea, contact a veterinarian immediately. Provide a full diet history to your veterinarian. It may be helpful to take a picture of the pet food label, including the lot number and best buy date.

Lot code information may be found on the back of bag and will appear in a three‐line code, with the top line in format “EXP 03/03/22/05/L#/B###/HH:MM”.

As explained above, this recall covers ONLY product manufactured at Midwestern Pet Food’s Chickasha, Oklahoma facility. Note that the unique Chickasha Facility identifier is located in the date code as a
“05” and “REG. OK‐PFO‐0005” at the end of the date code.

In addition, the only Midwestern Pet Foods facility that produces product bearing a three‐line date code is our Chickasha Facility (See first image below).

Retailers and distributors should immediately pull recalled lots from their inventory and shelves. Do not sell or donate the recalled products. Retailers are encouraged to contact consumers who have purchased the recalled products, if you have the means to do so (frequent buyer cards, etc.).

Pet parents: do not feed the recalled products to your pets or any other animals. Destroy the food in a way that children, pets and wildlife cannot access them. Wash and sanitize pet food bowls, cups, and storage containers. Always ensure you wash and sanitize hands after handling recalled food or any utensils which have contacted recalled food. Contact Midwestern Pet Foods Consumer Affairs at 800‐474‐4163, ext. 455 from 7AM to 4PM Central Time, Monday through Friday, or by email at info@midwesternpetfoods.com for additional information.

This voluntary recall is being conducted in cooperation with the U.S. Food and Drug Administration. All other Midwestern Pet Foods products are unaffected by this recall action.

Recalled products are as follows, with lot codes found in Expanded Recall Lot Numbers:

  • Pro Pac Adult Mini Chunk
  • Pro Pac Performance Puppy
  • Splash Fat Cat 32%
  • Nunn Better Maintenance
  • Sportstrail 50
  • Sportmix Original Cat 15
  • Sportmix Original Cat 31
  • Sportmix Maintenance 44
  • Sportmix Maintenance 50
  • Sportmix High Protein 50
  • Sportmix Energy Plus 44
  • Sportmix Energy Plus 50
  • Sportmix Stamina 44
  • Sportmix Stamina 50
  • Sportmix Bite Size 40
  • Sportmix Bite Size 44
  • Sportmix High Energy 44
  • Sportmix High Energy 50
  • Sportmix Premium Puppy 16.5
  • Sportmix Premium Puppy 33

 

Original Press Release


Company Contact Information

Consumers:
Midwestern Pet Foods Consumer Affairs
 800‐474‐4163, ext. 455
 info@midwesternpetfoods.com

Product Photos





































Tuesday, March 1, 2011

RECALL: Wellness canned cat food

We try to post all recalls for dog and cat products
You can visit the official FDA page by clicking below

http://www.fda.gov/Safety/Recalls/ucm245108.htm

Wellpet LLC Voluntarily Recalls Certain Lots Of Canned Cat Food



Contact:
Media:
Claire Burke
Hunter PR
212-679-6600

Consumer:
877-227-9587
www.wellnesspetfood.com

"FOR IMMEDIATE RELEASE - February 28, 2011 - WellPet LLC announced today it has voluntarily recalled certain lots of Wellness® canned cat food."

"While recent laboratory testing found that most lots of Wellness canned cat food that were tested contain sufficient amounts of thiamine (also known as Vitamin B1), some of the lots listed below might contain less than adequate levels of thiamine. However, out of an abundance of caution, WellPet has decided to recall all of the lots listed below.

Cats fed only the affected lots for several weeks may be at risk for developing a thiamine deficiency. Thiamine is essential for cats. Symptoms of deficiency displayed by an affected cat can be gastrointestinal or neurological in nature. Early signs of thiamine deficiency may include decreased appetite, salivation, vomiting, and weight loss. In advanced cases, neurologic signs can develop, which may include ventriflexion (bending towards the floor) of the neck, wobbly walking, circling, falling, and seizures. If your cat has consumed the recalled lots and has these symptoms, please contact your veterinarian. If treated promptly, thiamine deficiency is typically reversible.

The lots involved in this voluntary recall are:

Wellness Canned Cat Food (all flavors and sizes) with best by dates from 14APR 13 through 30SEP13;

Wellness Canned Cat Food Chicken & Herring (all sizes) with 10NOV13 or 17NOV13 best buy dates.

Consumers who still have cans of cat food from these lots should stop feeding them to their cats and call us at (877) 227-9587 Monday through Friday, 9:00 am – 7:00 pm Eastern Time. Consumers with further questions should visit our website at www.wellnesspetfood.com2 or call us at this same number.

WellPet discovered the lower thiamine levels during independent testing conducted together with the U.S. Food and Drug Administration (FDA) in response to a single, isolated consumer complaint received by the FDA. Although WellPet has received no other reports concerning thiamine in its products, WellPet has taken additional steps with the manufacturer to ensure that this does not happen again."

"As a pet parent myself, I'm concerned for the health and welfare of all pets, and as a company we are committed to delivering the most nutritious natural pet food," said Tim Callahan, chief executive officer of WellPet, the maker of Wellness products. "Even though the chance of a cat developing a thiamine deficiency is extremely remote, we are voluntarily recalling all of these lots of our canned cat food as an extra precaution."


Thursday, July 15, 2010

Expansion Recall of Feline's Pride Cat Food

Please visit the FDA page for more information and picture of the product label

http://www.fda.gov/Safety/Recalls/ucm219200.htm


"Feline’s Pride Expands Nationwide Recall of its Natural Chicken Formula Cat Food Due to Salmonella Contamination"

"FOR IMMEDIATE RELEASE - July 15, 2010 - Buffalo, NY – Feline’s Pride is expanding its July 1, 2010 voluntary recall of Feline’s Pride Raw food with ground bone for cats and kittens, Natural Chicken Formula, Net Wt. 2.5 lbs. (1.13 kg., 40 oz.) produced on 6/10/10 to include the product produced on 6/21/10, because it may be contaminated with Salmonella. People handling raw pet food can become infected with Salmonella, especially if they have not thoroughly washed their hands after having contact with the raw pet food or any surfaces exposed to the product.

When consumed by humans, Salmonella can cause an infection, salmonellosis. The symptoms of salmonellosis include nausea, vomiting, abdominal cramps, minimal diarrhea, fever, and headache. Certain vulnerable populations, such as children, the elderly, and individuals with compromised immune systems, are particularly susceptible to acquiring salmonellosis from such pet food products and may experience more severe symptoms.

Pets with Salmonella infections may be lethargic and have diarrhea or bloody diarrhea, fever, and vomiting. Some pets will have only decreased appetite, fever and abdominal pain. Infected but otherwise healthy pets can be carriers and infect other animals or humans. If your pet has consumed the recalled product and has these symptoms, please contact your veterinarian.

The product is packaged in uncoded plastic containers and sold frozen to private consumers nationwide. Once thawed, the pet food has a shelf life of about 1 week. The firm manufactures the pet food by an as-ordered basis. This expansion of the recall affects those orders placed and shipped from June 21 through June 26, 2010 (produced on 6/21/10).

The firm and FDA are investigating this matter to determine the source of this problem, and will take any additional steps necessary to protect the public health.

To date, both the firm and the FDA have received no reports of Salmonella infection relating to this product.

People who are experiencing the symptoms of Salmonella infection after having handled the pet food product should seek medical attention, and report their use of the product and illness to the nearest FDA office.

People should thoroughly wash their hands after handling the pet food – especially those made from raw animal protein such as meat or fish -- to help prevent infection. People may risk bacterial infection not only by handling pet foods, but by contact with pets or surfaces exposed to these foods, so it is important that they thoroughly wash their hands with hot water and soap.

Since certain vulnerable populations, such as children, the elderly, and individuals with compromised immune systems, are particularly at risk from exposure they should avoid handling this product.

Consumers with questions should contact the company at (716) 580-3096, Monday -Friday from 10 am - 4 pm EDT."

Thursday, July 1, 2010

Raw Cat Food Recall

"Feline’s Pride Issues Nationwide Recall of its Natural Chicken Formula Cat Food Due to Salmonella Contamination"

Official Food and Drug Administration web page for recall information is below
http://www.fda.gov/Safety/Recalls/ucm217826.htm

Contact:
Shelby Gomas,
Tel: 1-716-580-3096



"FOR IMMEDIATE RELEASE - July 1, 2010 - Buffalo, NY – Feline’s Pride is announcing a voluntary recall of Feline’s Pride Raw food with ground bone for cats and kittens, Natural Chicken Formula, Net Wt. 2.5 lbs. (1.13 kg., 40 oz.) produced on 6/10/10, because it may be contaminated with Salmonella. People handling raw pet food can become infected with Salmonella, especially if they have not thoroughly washed their hands after having contact with the raw pet food or any surfaces exposed to the product.

When consumed by humans, Salmonella can cause an infection, salmonellosis. The symptoms of salmonellosis include nausea, vomiting, abdominal cramps, minimal diarrhea, fever, and headache. Certain vulnerable populations, such as children, the elderly, and individuals with compromised immune systems, are particularly susceptible to acquiring salmonellosis from such pet food products and may experience more severe symptoms.

Pets with Salmonella infections may be lethargic and have diarrhea or bloody diarrhea, fever, and vomiting. Some pets will have only decreased appetite, fever and abdominal pain. Infected but otherwise healthy pets can be carriers and infect other animals or humans. If your pet has consumed the recalled product and has these symptoms, please contact your veterinarian.

The product is packaged in uncoded plastic containers and sold frozen to private consumers nationwide. Once thawed, the pet food has a shelf life of about 1 week. The firm manufactures the pet food by an as-ordered basis. This recall affects only those orders placed and shipped from June 10 through June 17, 2010.

The firm and FDA are investigating this matter to determine the source of this problem, and will take any additional steps necessary to protect the public health.

To date, both the firm and the FDA have received no reports of Salmonella infection relating to this product.

This product should not be fed to pets but should instead be disposed of in a safe manner (e.g., in a securely covered trash receptacle). People who are experiencing the symptoms of Salmonella infection after having handled the pet food product should seek medical attention, and report their use of the product and illness to the nearest FDA office.

People should thoroughly wash their hands after handling the pet food – especially those made from raw animal protein such as meat or fish -- to help prevent infection. People may risk bacterial infection not only by handling pet foods, but by contact with pets or surfaces exposed to these foods, so it is important that they thoroughly wash their hands with hot water and soap.

Since certain vulnerable populations, such as children, the elderly, and individuals with compromised immune systems, are particularly at risk from exposure they should avoid handling this product.

Consumers with questions should contact the company at (716) 580-3096, Monday –Friday from 10 am - 4 pm EDT."

Tuesday, March 9, 2010

Expansion on Nature's Variety Pet Food Recall

http://www.fda.gov/Safety/Recalls/ucm203612.htm
Click the FDA link above for full details.  We like to post all pet products recalled by companies.

From the FDA Recall News:

"Nature's Variety Expands Nationwide Voluntary Recall to Include All Raw Frozen Chicken Diets with Any "Best If Used By" Date On or Before 2/5/11


Contact:

Jeff Dezen/JDPR

864/233/3766 ext. 11

jeffd@jdpr.com



FOR IMMEDIATE RELEASE -- Lincoln, NE, March 8, 2010 – Nature's Variety has expanded its voluntary recall of Chicken Formula Raw Frozen Diets for dogs and cats to include the "Best If Used By" dates of 10/29/10 and 11/9/10 because these products may be contaminated with Salmonella. Salmonella can affect animals and there is risk to humans from handling contaminated pet products. People handling pet food can become infected with Salmonella, especially if they have not thoroughly washed their hands after having contact with the product or any surfaces exposed to these products.



Healthy people infected with Salmonella should monitor themselves for some or all of the following symptoms: nausea, vomiting, diarrhea or bloody diarrhea, abdominal cramping and fever. Rarely, Salmonella can result in more serious ailments, including arterial infections, endocarditis, arthritis, muscle pain, eye irritation, and urinary tract symptoms. Consumers exhibiting these signs after having contact with this product should contact their healthcare providers.



Pets with Salmonella infections may become lethargic and have diarrhea or bloody diarrhea, fever, or vomiting. Some pets may experience only a decreased appetite, fever, or abdominal pain. If your pet has consumed any of the affected products and is experiencing any of these symptoms, please contact your veterinarian.



The recall includes the following products with a "Best If Used By" date of 10/29/10 or 11/9/10:



UPC#7 69949 60131 9 – Chicken Formula 0.75 lb trial sized medallions

UPC#7 69949 60130 2 – Chicken Formula 3 lb medallions

UPC#7 69949 60120 3 – Chicken Formula 6 lb patties

UPC#7 69949 60121 0 – Chicken Formula 2 lb single chubs

In an abundance of caution, Nature's Variety has also chosen to expand this voluntary recall to include all Chicken Formula and Organic Chicken Formula Raw Frozen Diets for dogs and cats with any "Best If Used By" date on or before 2/5/11. Nature's Variety has elected to clear the market of raw frozen chicken diets as it implements a state-of-the-art new food safety process called High Pressure Pasteurization for use on all Nature's Variety Raw Frozen Diets.



The products included in the expanded recall are any Chicken Formula or Organic Chicken Formula Raw Frozen Diet with a "Best If Used By" date on or before 2/5/11, including:



UPC#7 69949 60131 9 – Chicken Formula 0.75 lb trial sized medallions

UPC#7 69949 60130 2 – Chicken Formula 3 lb medallions

UPC#7 69949 60120 3 – Chicken Formula 6 lb patties

UPC#7 69949 60121 0 – Chicken Formula 2 lb single chubs

UPC#7 69949 50121 3 – Chicken Formula 12 lb case of chubs

UPC#7 69949 60137 1 – Organic Chicken Formula 3 lb medallions

UPC#7 69949 60127 2 – Organic Chicken Formula 6 lb patties

The "Best If Used By" date is located on the back of the package above the safe handling instructions. The affected product was distributed through retail stores and internet sales in the United States and Canada.



No other Raw Frozen Diets are involved in this expansion other than chicken, and no other Nature's Variety products are involved.



Nature's Variety now uses High Pressure Pasteurization on their Raw Frozen Diets as a unique process to kill pathogenic bacteria through high-pressure, water-based technology. Having incorporated this state-of-the-art technology on a portion of their raw product offerings in late 2009, Nature's Variety was able to confidently implement the process universally on all Raw Frozen Diets after the 2/11/10 recall in order to enhance food safety. Nature's Variety also utilizes a test and hold protocol to ensure that all High Pressure Pasteurized Raw Frozen Diets test negative for harmful bacteria before being released for sale.



"Nature's Variety believes replacing all raw frozen chicken products on the market with new raw frozen chicken products that use High Pressure Pasteurization is an important and responsible step in order to reinforce consumer confidence and trust," stated Reed Howlett, CEO of Nature's Variety. "By recalling all raw frozen chicken products with ‘Best If Used By' dates on or before 2/5/11, we can provide our pet parents with new raw frozen chicken products that have been processed through High Pressure Pasteurization. Adopting High Pressure Pasteurization is an important step to ensure that our products meet the strictest quality and food safety standards."



Howlett stated, "Our commitment to consumers in the future is the same as it's been in the past – to offer Raw Frozen Diets made from the highest quality ingredients, made in our own plant in the Midwest, by people who care deeply about pet nutrition, health, and happiness."



If you are a consumer and have purchased one of these products, please return the unopened product to your retailer for a full refund or replacement. If your package has been opened, please dispose of the raw food in a safe manner by securing it in a covered trash receptacle. Then, bring your receipt (or the empty package in a sealed bag) to your local retailer for a full refund or replacement.



Consumers with additional questions can call the Nature's Variety dedicated Customer Care line 24 hours a day, 7 days a week at 800-374-3142. For additional resources about High Pressure Pasteurization or other Nature's Variety food safety protocols, visit www.naturesvariety.com.



About Nature's Variety

Nature's Variety specializes in natural, holistic dog and cat food. The line of premium products was developed by families who have been practicing sustainable agriculture for more than 140 years, raising quality livestock and growing crops in America's heartland. Nature's Variety offers the purest forms of pet nutrition – including a wide variety of protein choices in every pet food form (raw frozen diets, dry kibble diets, canned diets, and treats). For more information about Nature's Variety, visit http://www.naturesvariety.com/. "

______________________________________________________________________________

Friday, February 12, 2010

Recall: Raw Dog and Cat Food, Nature's Variety

Although our blog does not sell or endorse raw food for pets, we like to post all FDA related recalls for cat and dog food, treats and products. Please feel free forward to a friend who may feed this brand.

Nature’s Variety Issues Nationwide Voluntary Recall On Raw Frozen Chicken Diets With A "Best If Used By" Date Of 11/10/10


Company Contact: 
Jeff Dezen/JDPR
864-233-3376


FOR IMMEDIATE RELEASE – February 11, 2010 – Nature’s Variety has initiated a voluntary recall of their Chicken Formula Raw Frozen Diet for dogs and cats with a "Best If Used By" date of 11/10/10 because these products may be contaminated with Salmonella. The only products affected are limited to chicken medallions, patties, and chubs with a "Best If Used By" date of 11/10/10. No other Nature’s Variety products are affected.

The affected products are limited to the Nature’s Variety Chicken Formula Raw Frozen Diet packaged in the following forms:


3 lb chicken medallions (UPC# 7 69949 60130 2) with a "Best If Used By" date of 11/10/10

6 lb chicken patties (UPC# 7 69949 60120 3) with a "Best If Used By" date of 11/10/10

2 lb chicken chubs (UPC# 7 69949 60121 0) with a "Best If Used By" date of 11/10/10

The “Best If Used By” date is located on the back of the package above the safe handling instructions. The affected product was distributed through retail stores and internet sales in the United States, and in limited distribution in Canada.

If you are a consumer and have purchased one of the affected products, please return the unopened product to your retailer for a full refund or replacement. If your package has been opened, please dispose of the raw food in a safe manner by securing it in a covered trash receptacle. Then, bring your receipt (or the empty package in a sealed bag) to your local retailer for a full refund or replacement.


Nature’s Variety became aware of a potential problem after receiving a consumer complaint. Subsequent testing indicated that the lot code related to the consumer complaint tested negative for Salmonella. However, additional subsequent testing found the "Best If Used By" date of 11/10/10 to be contaminated with Salmonella.

No pet or human illnesses have been reported to date in connection with this lot code.


Reed Howlett, Nature’s Variety CEO, stated, "Because pet health and safety are our top priority, Nature’s Variety takes every step necessary to ensure the quality and safety of our products. In addition to our industry best manufacturing practices, and in an abundance of caution, all Nature’s Variety raw frozen products now will undergo a ‘test and hold’ period before being released for sale."

Salmonella can affect both humans and animals. Even though no illnesses have been reported, consumers should follow the Safe Handling Guidelines published on the Nature’s Variety package when disposing of the affected product. People handling raw frozen pet foods may become infected with Salmonella, especially if they have not followed the safe handling guidelines set forth by the company.


Healthy people infected with Salmonella may experience some or all of the following symptoms: nausea, vomiting, diarrhea or bloody diarrhea, abdominal cramping, or fever. Although rare, Salmonella can result in more serious ailments including arterial infections, endocarditis (inflammation of the lining of the heart), arthritis, muscle pain, eye irritation, or urinary tract symptoms. Consumers exhibiting these signs after having contact with the affected product should contact their health care provider.

Pets with Salmonella infections may become lethargic and have diarrhea or bloody diarrhea, fever, or vomiting. Some pets may experience only a decreased appetite, fever, or abdominal pain. Infected, but otherwise healthy pets can be carriers and infect other animals or humans. If your pet has consumed any of the affected products and is experiencing any of these symptoms, please contact your veterinarian.

Consumers with additional questions can call our dedicated Customer Care line 24 hours a day,

7 days a week at 800-374-3142. Or, consumers can email Nature’s Variety directly by visiting naturesvariety.com.